Africell Services

You do not have to miss your calls,when you switch your phone back on or get into a network coverage area, you will receive a message from whoever tried calling you, when unavailable. The caller will also receive a message notification that you are now availableTo turn on/off missed call alerts, dial 123 toll free and follow the voice instructions

At Africell, we know that running out of airtime when you have to make important calls is a problem.

That's why with Wetaase you get emergency airtime so that you can make calls or send SMSs with little or no airtime

Get up to 3000/- airtime and pay it back with a small fee the next time you recharge

simply dial *161# to get going again

Credit Amount Service Fee
500/- 60/-
1000/- 90/-
3000/- 200/-

who is eligible to use Wetaase?

  • active prepaid customers that have loaded airtime of atleast 5000/- in the last month

  • customers who have paid back their previous Wetaase requests

  • customers who have had an active line for 90 days or more

how do I check my balance?

simply dial *131#

Easy Share is a service that allows Africell subscribers to transfer airtime to other Africell subscribers.

To transfer airtime, dial *143* Africell receiver number * amount #

For example: *143* 0790123456 * 2000 #.

In this example, 0790123456 will receive 2000 /- airtime

A message is sent to the sender and the receiver to confirm the transaction.

With CallMe, you can stay in touch, anytime anywhere, even when you are out of credit.

  • Only active Africell prepaid customers can send CallMe messages

  • You can send CallMe messages to all local mobile networks

  • You can send up to 10 FREE CallMe messages per day

how it works

To send a CallMe message, simply dial *100*2*the mobile number followed by # and press the OK/ yes button.

For example:

Dial *100*2*0790123456# and press OK/ yes

In the example, 0790123456 will receive a CallMe message.

SMS (or Text messaging) is a fun and quick way to keep in touch with friends and family and anyone who has a mobile when you can't talk

Destination Tariff
Local 90/-
International 220/-

All rates include tax

how do I send a text message to another mobile phone?

  • Select "messages/Messaging" from your mobile menu

  • Then, choose "send New/Send Text"

  • Select a phone number from your phone book/contacts, or enter a new number in the "Send To" field.

how do I read a text message on my phone?

  • Go to the messaging menu on your mobile

  • Select "Inbox"

  • Highlight the message you want to read (unread messages are in bold), then press "OK"

  • To reply, erase, forward, or save the message, select "Options"


The procedures for using SMS vary for different handsets. Please refer to your phone's user guide.

What if I am having problems sending or receiving text messages?

Call our Customer service on 100 (toll free number). We will be happy to assist you.


You do not have to miss calls when your phone is off, busy or can not answer calls at that time. Simply divert your calls to 121.

When you are available, dial 123 and follow the voice instructions to listen to the messages of callers, record your personal greeting or change your password

how it works

Manage your voicemail from any other line by dialing 0790000123 or +256790000123 and follow instructions.