About

About Africell Uganda

Africell launched its commercial operations in Uganda in November 2014, having completed the acquisition of Orange Uganda earlier in the year. The acquired network has over 650 radio sites with a coverage footprint spanning the majority of Uganda and serving more than 1,000,000 active subscribers offering 2G, 3G, and LTE in Kampala. The network has been ranked #1 for quality of service by the Ugandan Regulator UCC.

Call customer service from your Africell Number on 100 toll free.


Call customer service from any other network on 079 0000 100 or +256 79 0000 100


Or send us an email on care@africell.ug


Town Address
Arua Gramm street off Transport road, next to former Casablanca bar Arua town
Acacia mall, Kamwokya Ground floor Near Main Entrance
Bugolobi, Kampala Bugolobi village mall near Shell Bugolobi
Ntinda, Kampala Capital shoppers ,1st floor
Clement Hill Road, Kampala Plot 28 - 30, Head office, Clement Hill Road, Kampala
Entebbe town Ground floor, Victoria shopping mall, Entebbe road
Forest Mall, Kampala Ground floor, Shoprite Lugogo Bypass
Garden City Mall, Kampala 1st floor Yusuf Lule RD
Kabalagala, Kampala Facing Muyenga Road Junction opposite John Rich Cheap Store, next to Equity Bank building.
Downtown Kampala Kampala Road opposite Post office building
Naalya, Kampala Metroplex shopping mall shop G-32
Mukono Plot 46 Kampala road, Mukono
Old Taxi Park, Kampala Room K72, 2nd floor Park Nkadde mall
Jinja Plot 49C, Main street
Masaka Twin Towers Kampala Road Opposite Cinema Building
Mbale Plot 2, Upland House, Bishop Wasike Rd
Mbarara Plot 35 Mbarara High street opposite shell Ankole
Gulu Plot 6, Andrea Olal Road
Hoima Located in the Hoima town center off Town street
Shoprite Downtown, Kampala Plot 1, Ben Kiwanuka Street
Wandegeya, Kampala Plot 240, Makerere hill road, Kampala

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Contact Details

Plot 28 - 30 Clement Hill Road
P.O. Box 24144 Kampala Uganda

P: 079 0000 100

P: 256 79 0000 100

E: care@africell.ug

H: Monday - Friday: 9:00 AM to 5:00 PM

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