Mobile internet bundles (Daily, Weekly, Monthly, 3 Months, 6 Months and 12
months), Unlimited data bundles.
Triple Bundles, 4G LTE Bundles, Happy Hour, Happy Night, Swift Social
Bundles have all been removed.
The active bundle will continue running until the volume is used up or until
the bundle expires, whichever happens first. You can as well buy a new
bundle when the old bundle is still active. Bundle with shortest remaining
validity is consumed first.
After successful purchase of a bundle, you will receive an SMS notification
showing the price, volume and expiry date of the bundle bought. You can also
check your data balance to confirm by dialing *133*9#.
Yes you can auto renew data bundles bought for your number when you dial
*133# ok and select option 1 of buy with auto renew when confirming the
transaction. Bundle Auto renews when it has reached the expiry time.
The new unlimited internet bundles have volume cap and speed cap. Once the
volume cap has been reached before expiry of the bundle, the speeds will be
reduced to 300kbps.
Table below shows the new unlimited bundle offers.
The bundle with the shortest validity will be consumed first. E.g If
customer has a daily bundle and weekly bundle; both bought on the same day,
daily bundle is consumed first. If customer has daily bundle and weekly
bundle but with weekly bundle expiring first, weekly bundle is consumed
Yes. A bundle only carries forward another bundle of the same validity and
of same or bigger volume. Daily bundle only carries over daily bundle,
weekly only carries over weekly, monthly only carries over monthly, 3months
only carries over 3months, in that order. To carry over, the new bundle
should be of the same or bigger volume than the previous bundle. Daily
bundles have a grace period of 1day within which to be carried forward after
expiry. Weekly, monthly etc bundles have a grace period of 7days.
First check if your number is registered, active and that you are dialing
the right USSD code (*133# or *100#).
If the above is done but you still fail to buy the internet bundle, you can
call our toll free helpline on 100 or 0790000100 (not toll free from other
networks) for assistance.
The new bundles include normal voice bundles and combos. Normal voice bundles
contain Africell to Africell minutes while combos contain Africell to Africell and
other local networks minutes, SMSs and MBs. All these offers are available daily,
weekly, and monthly.
The active bundle will continue running until the units are used up or until the
bundle expires, whichever happens first. You can as well buy a new bundle when the
old bundle is still active. Bundle with shortest remaining validity is consumed
After successful purchase of a bundle, you will receive an SMS notification showing
the price, units and expiry date of the bundle bought. You can also check your data
balance to confirm by dialing *134*9#.
. Voice bundles give minutes that can be used to call Africell, other networks and
Combos give 3 offers in one. They give Voice minutes, SMS and MBs.
SMS bundles give SMS units that can be used for texting Africell to Africell.
You can check your balance by dialing *134*9# for minutes and SMS balance. Data
balance can be checked by dialing *134*9# or you can call our helpline on 100 (Toll
free) and 0790000100 (Not Toll free from other networks) for assistance.
The new Africell sim card comes with 1000ugx preloaded airtime, 200 Africell
minutes, 200 Africell SMS and 200MBs, activated upon the first airtime
recharge of not less than 500ugx. The offer is valid for 7days from the time
The new offer is activated when a customer loads a minimum airtime credit of
500ugx for the first time. Airtime can be loaded from Africell shops,
Africell dealers, Payway. EasyShare credit doesn’t activate the offer.
• When a customer completes any straight charged Onnet (200% bonus) or
straight charged Offnet(100%) call.
• When a customer sends an straight charged Onnet (200% bonus) or straight
charged Offnet(100%) SMS.
Corona Emergency Offer is an offer where customers will receive 20
Africell Minutes and 20 MBs valid for 90days as a goodwill gesture from
Africell to show support against the Covid-19 virus and to encourage
people to stay at home.
Yes, the subscriber requires an active data bundle to establish
connection to the internet. However, when accessing the zero rated
websites, the data will not be charged. The data will only be charged if
customer browses on a website that is not zero rated.