Roaming

Africell Uganda offers a variety of roaming services that include GPRS, 3G, SMS and Voice services, to its subscribers. With a growing roaming network, Africell Uganda subscribers can enjoy the following benefits:


  • Traveling anywhere in the world with a single number, allowing you to make and receive calls at anytime.

  • Single bill: all charges are included in one bill that is payable at end of the month (applicable for postpaid customers)prepaid customers only have to load and use the numbers in any destination of choice.

  • Enjoy roaming with Africell Uganda on the following services:

  • prepaid roaming
  • postpaid roaming

Use your mobile number outside Uganda and stay in touch when you travel


Prepaid roaming


Africell Uganda's prepaid roaming service allows its postpaid customers to travel anywhere in the world while using their mobile numbers.

This service is activated on request from the customer through the accounts relationship manager or by visiting the corporate business centre located at clement hill road plot 28-31.

A customer will also have to pay a refundable security deposit that will cover both access to international and roaming services.


Prepaid roaming partners

Country Partner Name Partner Name prepaid GPRS 4G
1 Afghanistan MTN Bilateral Bilateral  
2 Armenia Orange Bilateral Bilateral Bilateral
3 Australia Vodafone Bilateral Bilateral Bilateral
4 Belgium Mobistar Bilateral Bilateral Bilateral
5 Botswana Orange Bilateral Bilateral Bilateral
6 Burundi Ucom Bilateral    
7 Cameroon Orange Unilateral-Inbound Unilateral-Inbound Unilateral-Inbound
8 Canada Rogers wireless Bilateral Bilateral Bilateral
Canada Fido Solutions Inc Unilateral-Inbound Unilateral-Inbound Unilateral-Inbound
9 Congo DRC Orange Bilateral Bilateral Bilateral
10 Cyprus PrimeTel Unilateral-Inbound Unilateral-Inbound Unilateral-Inbound
11 Egypt Etisalat Bilateral Bilateral Bilateral
  Egypt Mobnil Bilateral Bilateral Bilateral
12 Fiji Digicell Bilateral Bilateral Bilateral
13 France Orange France Bilateral Bilateral Bilateral
  France Free Mobile Unilateral-Inbound Unilateral-Inbound Unilateral-Inbound
14 HongKong Hutchson Bilateral Bilateral Bilateral
15 Iceland Nova Bilateral Bilateral Bilateral
16 India Bharti Airtel-Andhra Pradesh Bilateral Bilateral Bilateral
India Bharti Airtel-Chennai Bilateral Bilateral Bilateral
India Bharti Airtel-Delhi Bilateral Bilateral Bilateral
India Bharti Airtel-Haryana Bilateral Bilateral Bilateral
India Bharti Airtel-Himachal Pradesh Bilateral Bilateral Bilateral
India Bharti Airtel-Karnataka Bilateral Bilateral Bilateral
India Bharti Airtel-Kerala Bilateral Bilateral Bilateral
India Bharti Airtel-Rajasthan Bilateral Bilateral Bilateral
India Bharti Airtel-Tamilnadu Bilateral Bilateral Bilateral
India India Bharti Airtel-Uttar Pradesh West Unilateral-Outbound Unilateral-Outbound Unilateral-Outbound
  India Vodafone Essar Kerala Unilateral-Outbound Unilateral-Outbound Unilateral-Outbound
  India Vodafone Tamil-Nadu Unilateral-Outbound Unilateral-Outbound Unilateral-Outbound
  India Vodafone Kolkata Bilateral Bilateral Bilateral
17 Ivory Coast Orange Unilateral-inbound Unilateral-inbound Unilateral-inbound
18 Iraq Zain Bilateral Bilateral Bilateral
19 Kenya Orange(Telkom) Kenya Ltd Bilateral Bilateral Bilateral
  Kenya Safaricom Bilateral Bilateral Bilateral
  Kenya Essar Bilateral Bilateral Bilateral
20 Kosovo Vala Kosovo Bilateral Bilateral Bilateral
21 Kuwait Viva Bilateral Bilateral Bilateral
22 Luxembourg VOX Mobile Bilateral bilateral Bilateral
23 Mali Orange Unilateral-inbound Unilateral-inbound Unilateral-inbound
24 Madagascar Orange Bilateral Bilateral Bilateral
25 Maurituius Orange(Cellplus) Bilateral Bilateral Bilateral
26 Moldova Orange Bilateral Bilateral Bilateral
27 Morocco WANA Corporate Bilateral Bilateral  
28 Niger Orange Unilateral-Outbound Unilateral-Outbound Unilateral-Outbound
29 Nigeria Etisalat Bilateral Bilateral Bilateral
30 Philippines Globe Bilateral Bilateral Bilateral
31 Poland Orange Bilateral Bilateral Bilateral
32 Reunion Orange Bilateral Bilateral Bilateral
33 Russia Vimpelcom (Beeline) Unilateral-outbound Unilateral-outbound Unilateral-outbound
  Russia MTS Bilateral Bilateral Bilateral
  Russia Tele 2 Unilateral -Inbound    
34 Rwanda Tigo Bilateral Bilateral Bilateral
35 Saudi Arabia Etihad Etisalat (Mobily) Bilateral    
36 Senegal Orange Bilateral Bilateral Bilateral
37 Slovensko Orange Bilateral Bilateral Bilateral
38 South Africa Vodacom SA Unilateral-outbound Unilateral-outbound Unilateral-outbound
  South Africa Cell C(pty) Ltd Bilateral Bilateral Bilateral
3900 South Sudan MTN Bilateral    
40 Spain Orange Bilateral Bilateral Bilateral
41 Sri-lanka Hutchison Bilateral Bilateral Bilateral
42 Sudan Network of the world(Vivacell) Bilateral    
43 Switzerland Orange Switzerland Bilateral Bilateral Bilateral
44 Tanzania Tigo(MIC) Bilateral Bilateral Bilateral
  Tanzania Vodacom TZ Bilateral Bilateral Bilateral
  Tanzania Zantel Bilateral Bilateral Bilateral
45 Thailand Real future Company Bilateral Bilateral Bilateral
  Thailand Real future Company (5200) Unilateral -Inbound Unilateral -Inbound Unilateral -Inbound
46 Tunisia Orange Bilateral Bilateral Bilateral
47 Turkey Turkcell Bilateral Bilateral Bilateral
Turkey AVEA-Turac Bilateral Bilateral Bilateral
Turkey AVEA-Turis Unilateral-Inbound Unilateral-Inbound Unilateral-Inbound
48 UAE Du telecom Bilateral Bilateral Bilateral
UAE Etisalat Bilateral Bilateral Bilateral
4900 UK Orange UK Bilateral Bilateral Bilateral
UK T-Mobile Bilateral Bilateral Bilateral
50 United States AT&T Bilateral Bilateral Bilateral
51 Vanatu Digicel Vanuatu Unilateral-Inbound Unilateral-Inbound Unilateral-Inbound

Use your mobile number outside Uganda and stay in touch when you travel


Postpaid roaming


Africell Uganda's postpaid roaming service allows its postpaid customers to travel anywhere in the world while using their mobile numbers.

This service is activated on request from the customer through the accounts relationship manager or by visiting the corporate business centre located at clement hill road plot 28-31.

A customer will also have to pay a refundable security deposit that will cover both access to international and roaming services.


Postpaid roaming partners

Country Partner Name Partner Name postpaid GPRS 4G
1 Afghanistan Afghan Wireless Com. Co. (AWCC) Bilateral Bilateral  
Etisalat Bilateral    
MTN Bilateral Bilateral  
TDC-Roshan Bilateral Bilateral  
2 Angola UNITEL Bilateral    
Movel Communications Bilateral    
3 Armenia Orange Bilateral Bilateral Bilateral
Armentel Bilateral    
K-telecom Unilateral-inbound    
4 Australia Vodafone Bilateral Bilateral Bilateral
5 Bahrain VIVA Bilateral Bilateral Bilateral
6 Bangladesh Airtel Bilateral Bilateral Bilateral
7 Belgium Mobistar Bilateral Bilateral Bilateral
8 Benin Glo mobile Bilateral    
Etisalat Bilateral Unilateral-Inbound Unilateral-Inbound
9 Bisau Orange Bilateral Unilateral-inbound Unilateral-inbound
10 Botswana Orange Bilateral Bilateral Bilateral
Be mobile Bilateral    
11 Burundi Africell Tempo Bilateral    
Econet Bilateral    
UCOM Bilateral Bilateral Bilateral
12 Brunei B-Mobile unilateral-outbound unilateral-outbound unilateral-outbound
13 Cambodia LatelZ unilateral-outbound    
14 Cameroon Orange Bilateral Bilateral Bilateral
15 Canada Rogers wireless Bilateral Bilateral Bilateral
Fido Solutions Inc Unilateral-inbound Unilateral-inbound Unilateral-inbound
Saskatel Bilateral Bilateral Bilateral
16 Cape Verde CV Movel Bilateral Bilateral Bilateral
17 Caraibe Orange Unilateral-inbound    
18 Central Africa Orange Bilateral Bilateral Bilateral
19 China China Mobile      
20 Congo DRC Vodacom DRC Bilateral Bilateral Bilateral
Orange DRC Bilateral Bilateral Bilateral
Tigo Bilateral
21 Cyprus PrimeTel Unilateral -Inbound Unilateral -Inbound Unilateral -Inbound
22 Denmark TDC Unilateral -Inbound    
23 Dominican Republic Orange Dominica Bilateral Bilateral Bilateral
24 Egypt Etisalat  Bilateral Bilateral Bilateral
Mobnil Bilateral Bilateral Bilateral
25 Equatorial Guinea Orange E.Guinea(Getesa) Bilateral  
26 Estonia Tele 2 Bilateral Bilateral Bilateral
27 Fiji Digicell Bilateral Bilateral Bilateral
28 France Orange France Bilateral Bilateral Bilateral
Free Mobile Bilateral Bilateral Bilateral
29 Ghana Tigo Bilateral Bilateral Bilateral
Airtel Bilateral Bilateral Bilateral
30 Gabon Azur (USAN) Bilateral    
31 Gambia Comium-Gambia Bilateral    
32 Germany T-Mobile Bilateral    
33 Guernsey SURE (Guernsey) Limited Bilateral Bilateral Bilateral
34 Guinea Rep. Orange Bilateral unilateral - inbound unilateral - inbound
35 Hongkong CSL Bilateral Bilateral Bilateral
Hutchison Telecom Bilateral Bilateral Bilateral
36 Iceland Simmin Bilateral    
Nova Bilateral Bilateral Bilateral
37 India Aircel-Andhra Pradesh Bilateral Bilateral Bilateral
India Aircel-Assam (inbound) Unilateral-inbound unilateral-inbound unilateral-inbound
India Aircel-Bihar Bilateral Bilateral Bilateral
India Aircel-Chennai Bilateral Bilateral Bilateral
India Aircel-Delhi Bilateral Bilateral Bilateral
India Aircel-Gujarat Bilateral Bilateral Bilateral
India Aircel-Haryana Bilateral Bilateral Bilateral
India Aircel-Himachal Pradesh Bilateral Bilateral Bilateral
India Aircel-Jammu & Kashmir(inbound) Unilateral-inbound unilateral inbound unilateral inbound
India Aircel-Karnataka Bilateral Bilateral Bilateral
India Aircel-Kerala Bilateral Bilateral Bilateral
India Aircel-Kolkata Bilateral Bilateral Bilateral
India Aircel-Madhya Pradesh Bilateral Bilateral Bilateral
India Aircel-Maharashtra and Goa Bilateral Bilateral Bilateral
India Aircel-Mumbai Bilateral Bilateral Bilateral
India Aircel-North East(inbound) Unilateral-Inbound Unilateral-Inbound Unilateral-Inbound
India Aircel-Orissa Bilateral Bilateral Bilateral
India Aircel-Punjab Bilateral Bilateral Bilateral
India Aircel-Rajasthan Bilateral Bilateral Bilateral
India Aircel-Tamil Nadu Bilateral Bilateral Bilateral
India Aircel-UP East Bilateral Bilateral Bilateral
India Aircel-UP West Bilateral Bilateral Bilateral
India Aircel-West Bengal Bilateral Bilateral Bilateral
India Bharti Airtel-Andhra Pradesh Bilateral Bilateral Bilateral
India Bharti Airtel-Chennai Bilateral Bilateral Bilateral
India Bharti Airtel-Delhi Bilateral Bilateral Bilateral
India Bharti Airtel-Gujarat Bilateral Bilateral Bilateral
India Bharti Airtel-Haryana Bilateral Bilateral Bilateral
India Bharti Airtel-Himachal Pradesh Bilateral Bilateral Bilateral
India Bharti Airtel-Karnataka Bilateral Bilateral Bilateral
India Bharti Airtel-Kerala Bilateral Bilateral  
India Bharti Airtel-Kolkatta Bilateral Bilateral Bilateral
India Bharti Airtel-Madhya Pradesh Bilateral Bilateral Bilateral
India Bharti Airtel-Maharashtra & Gao Bilateral Bilateral Bilateral
India Bharti Airtel-Mumbai Bilateral Bilateral Bilateral
India Bharti Airtel-Punjab Bilateral Bilateral  
India Bharti Airtel-Rajasthan Bilateral Bilateral Bilateral
India Bharti Airtel-Tamilnadu Bilateral Bilateral Bilateral
India Bharti Airtel-Uttar Pradesh West Bilateral Bilateral Bilateral
India Delhi Bilateral Unilateral outbound  
India IDEA - Assam Unilateral-inbound Unilateral-inbound  
India IDEA - Bihar Bilateral Bilateral  
India IDEA - Gujarat Bilateral Bilateral  
India IDEA - Haryana Bilateral Bilateral  
India IDEA - J&K Unilateral-inbound Unilateral-inbound  
India IDEA - Karnataka Bilateral Bilateral  
India IDEA - Kerala Bilateral Bilateral  
India IDEA - Kolkata Bilateral Bilateral  
India IDEA - Maharashtra & GOA Bilateral Bilateral  
India IDEA - Mumbai Bilateral Bilateral  
India IDEA - North East Unilateral-inbound Unilateral-inbound  
India IDEA - Orissa Bilateral Bilateral  
India IDEA - Rajasthan Bilateral Bilateral  
India IDEA - UP (West) Bilateral Bilateral  
India IDEA - West Bengal Bilateral Bilateral  
India IDEA Punjab Bilateral Bilateral  
India IDEA-Andhra Pradesh Bilateral Bilateral  
India IDEA-Delhi Bilateral Bilateral  
India IDEA-Himachal Pradesh Bilateral Bilateral  
India IDEA-Madhya Pradesh Bilateral Bilateral  
India IDEA-Tamilnadu & Chennai Bilateral Bilateral  
India IDEA-Uttar Pradesh (East) Bilateral Bilateral  
India Tata Docomo Mumbai Unilateral-inbound    
India Tata Docomo Maharastra Unilateral-inbound    
India Tata Docomo Andra Pradesh Unilateral-inbound    
India Tata Docomo Bihar Unilateral-inbound    
India Tata Docomo Delhi Unilateral-inbound    
India Tata Docomo Gujarat Unilateral-inbound    
India Tata Docomo Haryana Unilateral-inbound    
India Tata Docomo Himachal Pradesh Unilateral-inbound    
India Tata Docomo Karnataka Unilateral-inbound    
India Tata Docomo Kerala Unilateral-inbound    
India Tata Docomo Kolkata Unilateral-inbound    
India Tata Docomo Madhya Pradesh Unilateral-inbound    
India Tata Docomo Orissa Unilateral-inbound    
India Tata Docomo Punjab Unilateral-inbound    
India Tata Docomo Rajasthan Unilateral-inbound    
India Tata Docomo Tamil Nadu Unilateral-inbound    
India Tata Docomo Uttar Pradesh E Unilateral-inbound    
India Tata Docomo Uttar Pradesh W Unilateral-inbound    
India Tata Docomo Ro WB Unilateral-inbound    
India Vodafone Essar Kerala Bilateral Bilateral Bilateral
India Vodafone Essar Kolkata Bilateral Bilateral Bilateral
India Vodafone Essar Mumbai Bilateral Bilateral Bilateral
India Vodafone Essar-Maharashtra & Goa Bilateral Bilateral Bilateral
India Vodafone Tamil-Nadu Bilateral Bilateral Bilateral
India Vodafone Delhi Bilateral Unilateral-Outbound Bilateral
India Loop Mobile Bilateral Bilateral Unilateral-Inbound
India BSNL Bilateral    
38 Indonesia XL Axiata Bilateral    
3 Iraq Asia cell communications Bilateral    
Zain Bilateral Bilateral Bilateral
Korek Bilateral Bilateral Bilateral
40 Isle of Main Cable and Wireless Bilateral Bilateral Bilateral
41 Isreal Cellcom Isreal Bilateral Bilateral Bilateral
Partner communications limited Unilateral-Inbound Unilateral-Inbound Unilateral-Inbound
42 Italy Wind Telecommunications Bilateral    
43 Ivory Coast Orange  Bilateral Bilateral Bilateral
44 Japan KDDI  Unilateral inbound Unilateral inbound Unilateral inbound
45 Jersey Jersey telecom Limited Bilateral Bilateral Bilateral
SURE (Jersey) Limited Bilateral Bilateral Bilateral
46 Jordan Orange Bilateral Bilateral Bilateral
47 Kazakhstan  Kcell Bilateral Bilateral Bilateral
Tele2 Unilateral Inbound    
48 Kenya Orange(Telkom) Kenya Ltd Bilateral Bilateral Bilateral
Safaricom Bilateral Bilateral Bilateral
Yu mobile (Essar) Bilateral Bilateral  
49 Kosovo Vala Kosovo Bilateral Bilateral Bilateral
50 Kuwait Viva Bilateral Bilateral Bilateral
51 Kyrgyzstan Alfa Telecom Bilateral    
52 Latvia Tele 2 Bilateral Bilateral Bilateral
53 Lesotho Vodacom Bilateral    
54 Liechtenstein Orange Bilateral Bilateral Bilateral
55 Lithuania Tele 2 Bilateral Bilateral Bilateral
56 Luxembourg VOX Mobile Bilateral bilateral Bilateral
57 Madagascar Orange Bilateral Bilateral Bilateral
58 Malaysia U Mobile Bilateral Bilateral Bilateral
59 Mali Orange Bilateral Bilateral Bilateral
60 Mauritania Mauritel Unilateral-Inbound    
Chinguitel Mauritania Bilateral    
61 Maurituius Orange(Cellplus) Bilateral Bilateral Bilateral
62 Moldavia Orange moldava Bilateral Bilateral Bilateral
63 Mongolia Mobicom Bilateral Bilateral  
64 Morocco Meditel Bilateral Bilateral Bilateral
WANA Corporate Bilateral Bilateral  
65 Mozambique Vodacom Bilateral    
Mcel Bilateral    
66 Namibia TN Mobile Bilateral    
67 Netherlands KPN Bilateral Bilateral Bilateral
Telfort BV Unilateral inbound Unilateral inbound unilateral inbound
Vodafone Bilateral    
68 Niger Orange Bilateral Bilateral Bilateral
69 Nigeria Etisalat  Bilateral Bilateral Bilateral
Glo Nigeria Bilateral    
MTN Nigeria Unilateral-inbound    
70 Norway Network  Bilateral Bilateral Bilateral
71 Oman Nawras  Bilateral Bilateral Bilateral
72 Pakistan Telenor Bilateral Bilateral Bilateral
73 Palestine Wataniya Bilateral    
74 Paraguay Telecel Tigo Bilateral Bilateral Bilateral
75 Philippines Globe Bilateral Bilateral Bilateral
SMART Bilateral    
76 Poland PTK Centertel  Bilateral Bilateral Bilateral
77 Portugal NOS  Bilateral Bilateral Bilateral
78 Puerto Rico  Claro Bilateral Bilateral Bilateral
7900 Qatar Qtel Bilateral Bilateral Bilateral
80 Reunion Orange Bilateral Bilateral Bilateral
81 Romania Orange Bilateral Bilateral Bilateral
82 Russia BaykalWestCom CJSC  Bilateral Bilateral Bilateral
Russia MTS Bilateral Bilateral Bilateral
Russia Tele 2 Bilateral Unilateral -Inbound Unilateral -Inbound
Russia UTEL Bilateral    
Russia Vimpelcom (Beeline) Bilateral Bilateral Bilateral
83 Rwanda MTN Bilateral    
Rwanda Rwandatel Bilateral Bilateral Bilateral
Rwanda Tigo Bilateral Bilateral  
84 San Marino San Marino Telecom Bilateral    
85 Saudi Arabia Zain Bilateral Bilateral Bilateral
Saudi Arabia Etihad Etisalat (Mobily)  Bilateral    
86 Sao Tome and Principe CST Sao Tome      
87 Senegal SENTEL(Tigo) Bilateral Bilateral Bilateral
Senegal Orange Bilateral Bilateral Bilateral
88 Seychelles Cable & Wireless (Seychelles) Ltd Bilateral    
8900 Sierra Leone Africell Lintel Bilateral    
9000 Slovak republic orange Bilateral Bilateral Bilateral
91 South Africa Cell C (pty) Ltd Bilateral Bilateral Bilateral
South Africa MTN Bilateral Bilateral Bilateral
South Africa Vodacom SA Bilateral Bilateral Bilateral
92 South Sudan Vivacell Bilateral    
South Sudan MTN Bilateral    
South Sudan Zain Bilateral    
93 Spain Orange Bilateral Bilateral Bilateral
Spain Telefonica Bilateral Bilateral Bilateral
94 Sri-Lanka Hutchison Bilateral Bilateral Bilateral
95 Sudan Network of the world(Vivacell) Bilateral    
Sudan MTN Bilateral Bilateral  
96 Somalia Somtel      
97 Swaziland MTN Bilateral    
98 Switzerland Orange Switzerland Bilateral Bilateral Bilateral
99 Sweden Tele 2 Bilateral Bilateral Bilateral
100 Tanzania Tigo(MIC) Bilateral Bilateral Bilateral
Tanzania Vodacom TZ Bilateral Bilateral  
Tanzania Zantel Bilateral Bilateral  
101 Thailand True move Bilateral Bilateral Bilateral
102 Tonga Digicell Bilateral    
103 Tunisia Orange Bilateral Bilateral Bilateral
Tunisia Tunisiana Bilateral    
104 Turkey AVEA Bilateral    
Turkey Turkcell Bilateral Bilateral Bilateral
105 Turkmenisten MTS Bilateral    
106 UAE Du telecom Bilateral Bilateral Bilateral
UAE Etisalat  Bilateral Bilateral Bilateral
107 UK Orange UK Bilateral Bilateral Bilateral
UK T-Mobile Bilateral Bilateral Bilateral
108 UK Isle of Man Manx Telecom Bilateral Bilateral  
UK Isle of Man SURE (Isle of Man) Limited Bilateral Bilateral Bilateral
109 Ukraine Astelit Bilateral    
Ukraine Ukrtelecom (UTEL) Bilateral    
110 USA AT&T Bilateral Bilateral Bilateral
USA T-Mobile Bilateral Bilateral Bilateral
111 Uzbekstan UNITEL Bilateral Bilateral Bilateral
112 Vanuatu Digicell Vanuatu Bilateral Bilateral Bilateral
Vanuatu Telecom Vanuatu Bilateral Bilateral Bilateral
113 Vietnam Vietnam Mobile Services Bilateral Bilateral Bilateral
114 Zambia Zamtel Bilateral Bilateral Bilateral
The service is activated upon a written request by the customer, presented to the corporate business centre or to an account relationship manager. A contract is signed and a, refundable security deposits is paid. It's important to note that the roaming service cannot work without international dialing therefore both services: international dialing and roaming have to be activated for a subscriber to have access to roaming.
When you arrive in foreign country, switch on your mobile phone. The mobile phone will automatically pick radio signals of roaming partner network and initiate registration in visited network. In case the automatic authentication fails, a subscriber can use the manual authentication through his phone settings, network and selects manual configuration The visited network will 'authenticate' the customers mobile phone with orange Uganda (e.g. check if it's a valid customer, whether the customer is allowed to roam, services which customer can access, etc). Once authentication is done successfully, the customer can make and receive calls. The name of the visited network will be displayed on the screen of customers' mobile phone.
A subscriber can make calls to any destination in the roaming country and also to any destination outside the country in which they are roaming. One will simply dial the relevant area code and number of the country in which they are roaming. For international calls, a subscriber will have to add a '+' (short code for 000), the country code of the country you are dialing and the telephone number of the person you are calling. For example to call customer 79000110085 while in France, roamer X will have to dial +25679000110085 To make a call from the home network to someone who is roaming, a subscriber only has to dial the persons complete orange number as they do when they are on the home network. If somebody within the country in which you are roaming needs to contact you, they will have to dial your Orange number, including the international access code (+) and the international dialing code for Uganda (256) followed by your number. For example: +256 79000110085
All calls are charged differently depending on roaming country visited. Please visit our website to check the charge before you travel. For received calls by the roamer while in a foreign country, the caller shall be charged the local rate that applies to the originating home network
Yes, SMS service is available to all customer that roam in countries with orange roaming presence. SMS roaming is an effective and cheap way for you to communicate while you roam. It's important to note that the SMS centre number has to be the correct one i.e. 79000000012
A subscriber will just have to switch on his phone, this will automatically search for orange network and get connected. In case one has trouble, they can check the phone settings, and perform a manual selection of the home network.
In case you have trouble while roaming it's important to contact the customer help line on + 256 79000 000100 or send an email to care@africell.ug
By default all prepaid subscriber accounts are activated with international and roaming services, so they can roam to destinations that support prepaid service. However in order for one to access the service, all they need to do is load a substantial amount of credit before they travel
When you arrive in foreign country, switch on your mobile phone. The mobile phone will automatically pick radio signals of the roaming partner network and initiate registration in visited network. In case the automatic authentication fails, a subscriber can use the manual authentication through his phone settings, network, and selects manual configuration the visited network will 'authenticate' the customers mobile phone with Africell Uganda (e.g. check if it's a valid customer, whether customer is allowed to roam, services which the customer can access etc). Once authentication is done successfully, the customer can make and receive calls. The name of visited network will be displayed on the screen of customer's mobile phone.
A subscriber can make calls to any destination in the roaming country and also to any destination outside the country in which they are roaming. One simply dials the relevant area code and number of the country in which they are roaming. For international calls, a subscriber will have to add a '+' (short code for 000), the country code of the country you are dialing and the telephone number of the person you are calling. For example to call customer 79000000085 while in France, roamer X will have to dial +25679000110085 To make a call from the home network to someone who is roaming, a subscriber only has to dial the persons complete Africell number as they do when they are home. If somebody within the country in which you are roaming needs to contact you, they will have to dial your Africell number, including the international access code '+' and the international dialing code for Uganda (256) followed by your number. For example: +256 79000110085
One can load airtime before they travel, but in case this runs out during travelling all they need to do is *130*access number#
You can ask your contact person back home to either send you scratch card vouchers through sms or load the credit directly to the prepaid account.
All calls are charged differently depending on roaming country visited. Please visit our website to check the charge before you travel.
A subscriber will just have to switch on his phone, this will automatically search for orange network and get connected. In case one has trouble, they can check the phone settings, and perform a manual selection of the home network.
In case you have trouble while roaming it's important to contact the customer help line on + 256 79000 000100 or send an email to care@africell.ug
Roaming In ONA Zone : Rwanda, Kenya and South Sudan Tariff Rate
Calls to Visited Network 380
Calls to other networks in Visited Country 380
Calls back home to Home network 380
Calls back home to other networks 380
calls to East Africa -Tanzania,Burundi 7,254
Calls to Rest of the world 16,900
Calls to Satelite 45,000
Receiving Calls from within the Zone 0
Receiving calls from rest of the world 1,000
SMS Tariff Rate
SMS within the Zone 220
SMS to Rest of the world 500
Roaming In : Burundi and Tanzania Tariff Rate
Calls to Visited Network 2,500
Calls to other networks in Visited Country 2,500
Calls back home to Home network 3,000
Calls back home to other networks 7,500
calls to East Africa -Tanzania,Burundi 7,500
Calls to Rest of the world
Calls to Satelite 45,000
Receiving calls from rest of the world 468
SMS Tarrif Rate
SMS to Rest of the world 2,000
Roaming In Special Zone Tariff Rate
Calls to Visited Network 7,150
Calls to other networks in Visited Country 7,150
Calls back home to Home network 15,000
Calls back home to other networks 15,000
Calls to Rest of the world 15,000
Calls to Satellite 45,000
Receiving calls from rest of the world 1,300
SMS Tarrif Rate
SMS to Rest of the world 2,500
Roaming In ROW Zone : Rest of the World Tariff Rate
Calls to Visited Network 12,000
Calls to other networks in Visited Country 12,000
Calls back home to Home network 16,900
Calls back home to other networks 16,900
Calls to other Networks in Visited Country 16,900
Calls to Rest of the world 30,000
Calls to Satellite 45,000
Receiving Calls from with the Zone 1,300
SMS Tarrif Rate
SMS to Rest of the world 2,500
One Area Network Carrier UGX per KB

Kenya

Orange(Telkom) Kenya Ltd UGX 5
Safaricom UGX 5
Rest of the World UGX 90
One Area network
New Ugx/10KB

Kenya

Orange(Telkom) Kenya Ltd

UGX 50

Safaricom

UGX 50

Yu mobile (Essar)

UGX 585

Airtel Kenya

UGX 585

Rwanda

Tigo

UGX 585

MTN

UGX 585

Airtel

UGX 585

Southern Sudan

MTN south Sudan

UGX 585

Zain

UGX 585


East Africa
New Ugx/10KB

Burundi

UCOM

UGX 585

Econet

UGX 585

Tanzania

Tigo(MIC)

UGX 585

Zantel

UGX 585

Vodacom TZ

UGX 585

Special countries
New Ugx/KB

France

Orange France

UGX 680

Slovak republic

orange

UGX 680

South Africa

MTN

UGX 680

Luxembourg

VOX Mobile

UGX 680

Romania

Orange

UGX 680

South Africa

Cell C (pty) Ltd

UGX 680

Spain

Orange

UGX 680

Moldavia

Orange moldava

UGX 680

UK Isle of Man

Sure Limited

UGX 680

India

Bharti Airtel-Andhra Pradesh

UGX 680

India

IDEA - Assam

UGX 680

India

Vodafone Essar Kerala

UGX 680

India

Loop Mobile

UGX 680

India

Aircel-Andhra Pradesh

UGX 680

Maurituius

Orange(Cellplus)

UGX 680

Botswana

Orange

UGX 680

UK Isle of Man

Manx Telecom

UGX 680

India

Reliance

UGX 680

India

Tata Docomo Mumbai

UGX 680

Dominican Republic

Orange Dominicana

UGX 680

Poland

PTK Centertel

UGX 680

South Africa

Vodacom SA

UGX 680

Belgium

Mobistar

UGX 680

France

Free Mobile

UGX 680

Liechtenstein

Orange

UGX 680

Botswana

Be mobile

UGX 680

UK

Everything Everywhere

UGX 680

Maurituius

Mahanagar Telephone

UGX 680

Rest of the world
New Ugx/10KB

Afghanistan

Afghan Telecom Corporation

UGX 900

Afghanistan

Afghan Wireless Com. Co.(AWCC)

UGX 900

Gambia

Africell

UGX 900

Sierra Leone

Africell Lintel

UGX 900

India

Aircel-Andhra Pradesh

UGX 900

Bangladesh

Airtel

UGX 900

Rwanda

Airtel

UGX 900

Kyrgyzstan

Alfa Telecom

UGX 900

Armenia

Armentel

UGX 900

Iraq

Asia Cell Communications

UGX 900

Ukraine

Astelit

UGX 900

USA

AT&T

UGX 900

USA

AT&T -Maritaine Services

UGX 900

Turkey

AVEA

UGX 900

Russia

BaykalWestCom CJSC

UGX 900

Botswana

Be mobile

UGX 900

Sri Lanka

Bharti

UGX 900

India

Bharti Airtel-Andhra Pradesh

UGX 900

Burunei

B-Mobile

UGX 900

Seychelles

Cable & Wireless (Seychelles) Ltd

UGX 900

Isreal

Cellcom Isreal

UGX 900

Namibia

Cellone(Leo)

UGX 900

China

China Mobile

UGX 900

Mauritania

Chinguitel Mauritania

UGX 900

Puerto Rico

Claro

UGX 900

Hongkong

CSL

UGX 900

Cape Verde

CV Movel

UGX 900

Fiji

Digicell

UGX 900

Tonga

Digicell

UGX 900

Vanuatu

Digicell Vanuatu

UGX 900

Thailand

DTAC

UGX 900

UAE

Du telecom

UGX 900

Burundi

Econet

UGX 900

Ethopia

Ethopia Telecommunication

UGX 900

Saudi Arabia

Etihad Etisalat (Mobily)

UGX 900

Afghanistan

Etisalat

UGX 900

Benin

Etisalat

UGX 900

Egypt

Etisalat

UGX 900

Nigeria

Etisalat

UGX 900

Sri Lanka

Etisalat

UGX 900

UAE

Etisalat

UGX 900

Canada

Fido Solutions Inc

UGX 900

France

Free Mobile

UGX 900

Gibraltar

Gibtelecom

UGX 900

Benin

Glo mobile

UGX 900

Nigeria

Glo Nigeria

UGX 900

Philippines

Globe

UGX 900

Hongkong

Hutchison Telecom

UGX 900

Sri Lanka

Hutchison Telecom

UGX 900

India

IDEA - Assam

UGX 900

USA

Ismart-Truphone

UGX 900

Jersey

Jersey telecom Limited

UGX 900

Kazakhstan

Kcell

UGX 900

Japan

KDDI

UGX 900

Iraq

Korek

UGX 900

Netherlands

KPN

UGX 900

Armenia

K-telecom

UGX 900

USA

Limitless Mobile

UGX 900

India

Loop Mobile

UGX 900

Mauritania

Mauritel

UGX 900

Mozambique

Mcel

UGX 900

Morocco

Meditel

UGX 900

Lebanon

MIC1-Alfa

UGX 900

Lebanon

MIC2- Touch lebanon

UGX 900

Mongolia

Mobicom

UGX 900

Belgium

Mobistar

UGX 900

Egypt

Mobnil

UGX 900

Angola

Movel Communications

UGX 900

Afghanistan

MTN

UGX 900

Nigeria

MTN

UGX 900

Rwanda

MTN

UGX 900

Sudan

MTN

UGX 900

Swaziland

MTN

UGX 900

Russia

MTS

UGX 900

Turkmenisten

MTS

UGX 900

Ukraine

MTS

UGX 900

Oman

Nawras

UGX 900

Norway

Network

UGX 900

Portugal

NOS

UGX 900

Iceland

Nova

UGX 900

Qatar

Ooredoo

UGX 900

Bissau

Orange

UGX 900

Botswana

Orange

UGX 900

Cameroon

Orange

UGX 900

Caribe

Orange

UGX 900

Central Africa

Orange

UGX 900

Guinea Rep.

Orange

UGX 900

Jordan

Orange

UGX 900

Madagascar

Orange

UGX 900

Mali

Orange

UGX 900

Niger

Orange

UGX 900

Reunion

Orange

UGX 900

Senegal

Orange

UGX 900

Tunisia

Orange

UGX 900

Ivory Coast

Orange

UGX 900

Congo DRC

Orange DRC

UGX 900

Equatorial Guinea

Orange E.Guinea(Getesa)

UGX 900

France

Orange France

UGX 900

Switzerland

Orange Switzerland

UGX 900

Palestine

Palestine Cellular Communications Ltd

UGX 900

Isreal

Partner Communications Limited

UGX 900

Mexico

Pegaso Communications

UGX 900

Cyprus

PrimeTeL

UGX 900

Thailand

Real future Company

UGX 900

Thailand

Real future Company

UGX 900

India

Reliance

UGX 900

Iran

Rightel

UGX 900

Canada

Rogers wireless

UGX 900

San Marino

San Marino Telecom

UGX 900

Canada

Saskatel

UGX 900

Senegal

SENTEL(Tigo)

UGX 900

Iceland

Simmin

UGX 900

Philippines

SMART

UGX 900

Cambodia

Smart Axiata (KHML1)

UGX 900

Cambodia

Smart Axiata (KHMSM)

UGX 900

Somalia

Somtel

UGX 900

Guernsey

Sure Limited

UGX 900

Jersey

Sure Limited

UGX 900

India

Tata Docomo Mumbai

UGX 900

Denmark

TDC

UGX 900

Afghanistan

TDC-Roshan

UGX 900

Estonia

Tele 2

UGX 900

Kazakhstan

Tele 2

UGX 900

Lativa

Tele 2

UGX 900

Luthuania

Tele 2

UGX 900

Tele 2

UGX 900

Sweden

Tele 2

UGX 900

Paraguay

Telecel Tigo

UGX 900

Vanuatu

Telecom Vanuatu

UGX 900

Spain

Telefonica

UGX 900

Pakistan

Telenor

UGX 900

Netherlands

Telfort BV

UGX 900

Congo DRC

Tigo

UGX 900

Ghana

Tigo

UGX 900

Rwanda

Tigo

UGX 900

Germany

T-Mobile

UGX 900

USA

T-Mobile

UGX 900

Tunisia

Tunisiana

UGX 900

Turkey

Turkcell

UGX 900

Malaysia

U Mobile

UGX 900

Burundi

UCOM

UGX 900

Ukraine

Ukrtelecom (UTEL)

UGX 900

Uzbekstan

UNITEL

UGX 900

Cape Verde

UNITEL Communication

UGX 900

Gabon

USAN

UGX 900

Russia

UTEL

UGX 900

Kosovo

Vala Kosovo

UGX 900

Canada

Videotron

UGX 900

Vietnam

Vietnam Mobile Services

UGX 900

Russia

Vimpelcom (Beeline)

UGX 900

Bahrain

VIVA

UGX 900

Kuwait

Viva

UGX 900

Lesotho

Vodacom

UGX 900

Mozambique

Vodacom

UGX 900

Congo DRC

Vodacom DRC

UGX 900

Australia

Vodafone

UGX 900

Fiji

Vodafone

UGX 900

Netherlands

Vodafone

UGX 900

India

Vodafone Essar Kerala

UGX 900

Morocco

WANA Corporate

UGX 900

Palestine

Wataniya

UGX 900

Italy

Wind Telecommunications

UGX 900

Indonesia

XL Axiata

UGX 900

Ghana

Zain

UGX 900

Saudi Arabia

Zain

UGX 900

Iraq

Zain

UGX 900