Roaming

Africell Uganda offers a variety of roaming services that include GPRS, 3G, SMS and Voice services, to its subscribers. With a growing roaming network, Africell Uganda subscribers can enjoy the following benefits:


  • Traveling anywhere in the world with a single number, allowing you to make and receive calls at anytime.

  • Single bill: all charges are included in one bill that is payable at end of the month (applicable for postpaid customers)prepaid customers only have to load and use the numbers in any destination of choice.

  • Enjoy roaming with Africell Uganda on the following services:

  • prepaid roaming
  • postpaid roaming

Use your mobile number outside Uganda and stay in touch when you travel


Prepaid roaming


Africell Uganda's prepaid roaming service allows its postpaid customers to travel anywhere in the world while using their mobile numbers.

This service is activated on request from the customer through the accounts relationship manager or by visiting the corporate business centre located at clement hill road plot 28-31.

A customer will also have to pay a refundable security deposit that will cover both access to international and roaming services.


Prepaid roaming partners

Country Partner Name prepaid GPRS/3G

1

Afghanistan

MTN

Bilateral

Bilateral

2

Armenia

Orange

Bilateral

Bilateral

3

Australia

Vodafone

Bilateral

Bilateral

4

Belgium

Mobistar

Bilateral

Bilateral

5

Botswana

Orange

Bilateral

Bilateral

6

Burundi

Ucom

Bilateral

 

7

Cameroon

Orange

Unilateral-Inbound

Unilateral-Inbound

8

Canada

Rogers wireless

Bilateral

Bilateral

Canada

Fido Solutions Inc

Unilateral-Inbound

Unilateral-Inbound

9

Congo DRC

Orange

Bilateral

Bilateral

10

Cyprus

PrimeTel

Unilateral-Inbound

Unilateral-Inbound

11

Egypt

Etisalat

Bilateral

Bilateral

 

Egypt

Mobnil

Bilateral

Bilateral

12

Fiji

Digicell

Bilateral

Bilateral

13

France

Orange France

Bilateral

Bilateral

 

France

Free Mobile

Unilateral-Inbound

Unilateral-Inbound

 

Jordan

Orange Jordan

Unilateral-Inbound

14

HongKong

Hutchson

Bilateral

Bilateral

15

Iceland

Nova

Bilateral

Bilateral

16

India

Bharti Airtel-Andhra Pradesh

Bilateral

Bilateral

 

India

Bharti Airtel-Chennai

Bilateral

Bilateral

 

India

Bharti Airtel-Delhi

Bilateral

Bilateral

 

India

Bharti Airtel-Haryana

Bilateral

Bilateral

 

India

Bharti Airtel-Himachal Pradesh

Bilateral

Bilateral

 

India

Bharti Airtel-Karnataka

Bilateral

Bilateral

 

India

Bharti Airtel-Kerala

Bilateral

Bilateral

 

India

Bharti Airtel-Rajasthan

Bilateral

Bilateral

 

India

Bharti Airtel-Tamilnadu

Bilateral

Bilateral

 

India

India Bharti Airtel-Uttar Pradesh West

Unilateral-Outbound

Unilateral-Outbound

 

India

Vodafone Essar Kerala

Unilateral-Outbound

Unilateral-Outbound

 

India

Vodafone Tamil-Nadu

Unilateral-Outbound

Unilateral-Outbound

 

India

Vodafone Kolkata

Bilateral

Bilateral

 

Israel

Partner Communications Company Ltd (ISR01)

Bilateral

17

Ivory Coast

Orange

Unilateral-inbound

Unilateral-inbound

18

Iraq

Zain

Bilateral

Bilateral

19

Kenya

Orange(Telkom) Kenya Ltd

Bilateral

Bilateral

 

Kenya

Safaricom

Bilateral

Bilateral

 

Kenya

Essar

Bilateral

Bilateral

20

Kosovo

Vala Kosovo

Bilateral

Bilateral

21

Kuwait

Viva

Bilateral

Bilateral

22

Luxembourg

VOX Mobile

Bilateral

bilateral

23

Mali

Orange

Unilateral-inbound

Unilateral-inbound

24

Malaysia

Digi Malaysia

Unilateral-inbound

24

Madagascar

Orange

Bilateral

Bilateral

25

Maurituius

Orange(Cellplus)

Bilateral

Bilateral

26

Moldova

Orange

Bilateral

Bilateral

27

Morocco

WANA Corporate

Bilateral

Bilateral

28

Niger

Orange

Unilateral-Outbound

Unilateral-Outbound

29

Nigeria

Etisalat

Bilateral

Bilateral

30

Philippines

Globe

Bilateral

Bilateral

31

Poland

Orange

Bilateral

Bilateral

32

Reunion

Orange

Bilateral

Bilateral

33

Russia

Vimpelcom (Beeline)

Unilateral-outbound

Unilateral-outbound

 

Russia

MTS

Bilateral

Bilateral

 

Russia

Tele 2

Unilateral -Inbound

 

34

Rwanda

Tigo

Bilateral

Bilateral

35

Saudi Arabia

Etihad Etisalat (Mobily)

Bilateral

 

36

Senegal

Orange

Bilateral

Bilateral

37

Slovensko

Orange

Bilateral

Bilateral

38

South Africa

Vodacom SA

Unilateral-outbound

Unilateral-outbound

 

South Africa

Cell C(pty) Ltd

Bilateral

Bilateral

39

South Sudan

MTN

Bilateral

 

40

Spain

Orange

Bilateral

Bilateral

Spain

Yogio Spain

Unilateral OUT Camel

41

Sri-lanka

Hutchison

Bilateral

Bilateral

42

Sudan

Network of the world(Vivacell)

Bilateral

 

43

Switzerland

Orange Switzerland

Bilateral

Bilateral

44

Tanzania

Tigo(MIC)

Bilateral

Bilateral

 

Tanzania

Vodacom TZ

Bilateral

Bilateral

 

Tanzania

Zantel

Bilateral

Bilateral

45

Thailand

Real future Company

Bilateral

Bilateral

 

Thailand

Real future Company (5200)

Unilateral -Inbound

Unilateral -Inbound

46

Tunisia

Orange

Bilateral

Bilateral

47

Turkey

Turkcell

Bilateral

Bilateral

Turkey

AVEA-Turac

Bilateral

Bilateral

Turkey

AVEA-Turis

Unilateral-Inbound

Unilateral-Inbound

48

UAE

Du telecom

Bilateral

Bilateral

UAE

Etisalat

Bilateral

Bilateral

49

UK

Orange UK

Bilateral

Bilateral

UK

T-Mobile

Bilateral

Bilateral

50

United States

AT&T

Bilateral

Bilateral

51

Vanatu

Digicel Vanuatu

Unilateral-Inbound

Unilateral-Inbound

 

Use your mobile number outside Uganda and stay in touch when you travel


Postpaid roaming


Africell Uganda's postpaid roaming service allows its postpaid customers to travel anywhere in the world while using their mobile numbers.

This service is activated on request from the customer through the accounts relationship manager or by visiting the corporate business centre located at clement hill road plot 28-31.

A customer will also have to pay a refundable security deposit that will cover both access to international and roaming services.


Postpaid roaming partners

Country Partner Name Partner Name postpaid GPRS/3G

1

Afghanistan

Afghan Wireless Com. Co. (AWCC)

Bilateral

Bilateral

 

Etisalat

Bilateral

 

MTN

Bilateral

 

TDC-Roshan

Bilateral

2

Angola

UNITEL

Bilateral

 

 

Movel Communications

Bilateral

3

Armenia

Orange

Bilateral

Bilateral

 

Armentel

Bilateral

 

K-telecom

Unilateral-inbound

4

Australia

Vodafone

Bilateral

Bilateral

5

Bahrain

VIVA

Bilateral

Bilateral

6

Bangladesh

Airtel

Bilateral

Bilateral

7

Belgium

Mobistar

Bilateral

Bilateral

8

Benin

Glo mobile

Bilateral

 

Etisalat

Bilateral

Unilateral-Inbound

9

Bisau

Orange

Bilateral

Unilateral-inbound

10

Botswana

Orange

Bilateral

Bilateral

 

Be mobile

Bilateral

11

Burundi

Africell Tempo

Bilateral

 

Econet

Bilateral

 

UCOM

Bilateral

Bilateral

12

Brunei

B-Mobile

unilateral-outbound

unilateral-outbound

13

Cambodia

LatelZ

unilateral-outbound

 

14

Cameroon

Orange

Bilateral

Bilateral

15

Canada

Rogers wireless

Bilateral

Bilateral

Fido Solutions Inc

Unilateral-inbound

Unilateral-inbound

Saskatel

Bilateral

Bilateral

16

Cape Verde

CV Movel

Bilateral

Bilateral

17

Caraibe

Orange

Unilateral-inbound

 

18

Central Africa

Orange

Bilateral

Bilateral

19

China

China Mobile

 

 

20

Congo DRC

Vodacom DRC

Bilateral

Bilateral

Orange DRC

Bilateral

Bilateral

Tigo

Bilateral

 

21

Cyprus

PrimeTel

Unilateral -Inbound

Unilateral -Inbound

22

Denmark

TDC

Unilateral -Inbound

 

23

Dominican Republic

Orange Dominica

Bilateral

Bilateral

24

Egypt

Etisalat 

Bilateral

Bilateral

Mobnil

Bilateral

Bilateral

25

Equatorial Guinea

Orange E.Guinea(Getesa)

Bilateral

 

26

Estonia

Tele 2

Bilateral

Bilateral

27

Fiji

Digicell

Bilateral

Bilateral

28

France

Orange France

Bilateral

Bilateral

Free Mobile

Bilateral

Bilateral

29

Ghana

Tigo

Bilateral

Bilateral

Airtel

Bilateral

Bilateral

30

Gabon

Azur (USAN)

Bilateral

 

31

Gambia

Comium-Gambia

Bilateral

 

32

Germany

T-Mobile

Bilateral

 

33

Guernsey

SURE (Guernsey) Limited

Bilateral

Bilateral

34

Guinea Rep.

Orange

Bilateral

unilateral - inbound

35

Hongkong

CSL

Bilateral

Bilateral

Hutchison Telecom

Bilateral

Bilateral

36

Iceland

Simmin

Bilateral

 

Nova

Bilateral

Bilateral

37

India

Aircel-Andhra Pradesh

Bilateral

Bilateral

India

Aircel-Assam (inbound)

Unilateral-inbound

unilateral-inbound

India

Aircel-Bihar

Bilateral

Bilateral

India

Aircel-Chennai

Bilateral

Bilateral

India

Aircel-Delhi

Bilateral

Bilateral

India

Aircel-Gujarat

Bilateral

Bilateral

India

Aircel-Haryana

Bilateral

Bilateral

India

Aircel-Himachal Pradesh

Bilateral

Bilateral

India

Aircel-Jammu & Kashmir(inbound)

Unilateral-inbound

unilateral inbound

India

Aircel-Karnataka

Bilateral

Bilateral

Bilateral

India

Aircel-Kerala

Bilateral

Bilateral

Bilateral

India

Aircel-Kolkata

Bilateral

Bilateral

Bilateral

India

Aircel-Madhya Pradesh

Bilateral

Bilateral

Bilateral

India

Aircel-Maharashtra and Goa

Bilateral

Bilateral

Bilateral

India

Aircel-Mumbai

Bilateral

Bilateral

Bilateral

India

Aircel-North East(inbound)

Unilateral-Inbound

Unilateral-Inbound

Unilateral-Inbound

India

Aircel-Orissa

Bilateral

Bilateral

Bilateral

India

Aircel-Punjab

Bilateral

Bilateral

Bilateral

India

Aircel-Rajasthan

Bilateral

Bilateral

Bilateral

India

Aircel-Tamil Nadu

Bilateral

Bilateral

Bilateral

India

Aircel-UP East

Bilateral

Bilateral

Bilateral

India

Aircel-UP West

Bilateral

Bilateral

Bilateral

India

Aircel-West Bengal

Bilateral

Bilateral

Bilateral

India

Bharti Airtel-Andhra Pradesh

Bilateral

Bilateral

Bilateral

India

Bharti Airtel-Chennai

Bilateral

Bilateral

Bilateral

India

Bharti Airtel-Delhi

Bilateral

Bilateral

Bilateral

India

Bharti Airtel-Gujarat

Bilateral

Bilateral

Bilateral

India

Bharti Airtel-Haryana

Bilateral

Bilateral

Bilateral

India

Bharti Airtel-Himachal Pradesh

Bilateral

Bilateral

Bilateral

India

Bharti Airtel-Karnataka

Bilateral

Bilateral

Bilateral

India

Bharti Airtel-Kerala

Bilateral

Bilateral

 

India

Bharti Airtel-Kolkatta

Bilateral

Bilateral

Bilateral

India

Bharti Airtel-Madhya Pradesh

Bilateral

Bilateral

Bilateral

India

Bharti Airtel-Maharashtra & Gao

Bilateral

Bilateral

Bilateral

India

Bharti Airtel-Mumbai

Bilateral

Bilateral

Bilateral

India

Bharti Airtel-Punjab

Bilateral

Bilateral

 

India

Bharti Airtel-Rajasthan

Bilateral

Bilateral

Bilateral

India

Bharti Airtel-Tamilnadu

Bilateral

Bilateral

Bilateral

India

Bharti Airtel-Uttar Pradesh West

Bilateral

Bilateral

Bilateral

India

Delhi

Bilateral

Unilateral outbound

 

India

IDEA - Assam

Unilateral-inbound

Unilateral-inbound

 

India

IDEA - Bihar

Bilateral

Bilateral

 

India

IDEA - Gujarat

Bilateral

Bilateral

 

India

IDEA - Haryana

Bilateral

Bilateral

 

India

IDEA - J&K

Unilateral-inbound

Unilateral-inbound

 

India

IDEA - Karnataka

Bilateral

Bilateral

 

India

IDEA - Kerala

Bilateral

Bilateral

 

India

IDEA - Kolkata

Bilateral

Bilateral

 

India

IDEA - Maharashtra & GOA

Bilateral

Bilateral

 

India

IDEA - Mumbai

Bilateral

Bilateral

 

India

IDEA - North East

Unilateral-inbound

Unilateral-inbound

 

India

IDEA - Orissa

Bilateral

Bilateral

 

India

IDEA - Rajasthan

Bilateral

Bilateral

 

India

IDEA - UP (West)

Bilateral

Bilateral

 

India

IDEA - West Bengal

Bilateral

Bilateral

 

India

IDEA Punjab

Bilateral

Bilateral

 

India

IDEA-Andhra Pradesh

Bilateral

Bilateral

 

India

IDEA-Delhi

Bilateral

Bilateral

 

India

IDEA-Himachal Pradesh

Bilateral

Bilateral

 

India

IDEA-Madhya Pradesh

Bilateral

Bilateral

 

India

IDEA-Tamilnadu & Chennai

Bilateral

Bilateral

 

India

IDEA-Uttar Pradesh (East)

Bilateral

Bilateral

 

India

Tata Docomo

Unilateral-inbound

 

 

India

Tata Docomo Mumbai

Unilateral-inbound

 

 

India

Tata Docomo Maharastra

Unilateral-inbound

 

 

India

Tata Docomo Andra Pradesh

Unilateral-inbound

 

 

India

Tata Docomo Bihar

Unilateral-inbound

 

 

India

Tata Docomo Delhi

Unilateral-inbound

 

 

India

Tata Docomo Gujarat

Unilateral-inbound

 

 

India

Tata Docomo Haryana

Unilateral-inbound

 

 

India

Tata Docomo Himachal Pradesh

Unilateral-inbound

 

 

India

Tata Docomo Karnataka

Unilateral-inbound

 

 

India

Tata Docomo Kerala

Unilateral-inbound

 

 

India

Tata Docomo Kolkata

Unilateral-inbound

 

 

India

Tata Docomo Madhya Pradesh

Unilateral-inbound

 

 

India

Tata Docomo Orissa

Unilateral-inbound

 

 

India

Tata Docomo Punjab

Unilateral-inbound

 

 

India

Tata Docomo Rajasthan

Unilateral-inbound

 

 

India

Tata Docomo Tamil Nadu

Unilateral-inbound

 

 

India

Tata Docomo Uttar Pradesh E

Unilateral-inbound

 

 

India

Tata Docomo Uttar Pradesh W

Unilateral-inbound

 

 

India

Tata Docomo Ro WB

Unilateral-inbound

 

 

India

Vodafone Essar Kerala

Bilateral

Bilateral

Bilateral

India

Vodafone Essar Kolkata

Bilateral

Bilateral

Bilateral

India

Vodafone Essar Mumbai

Bilateral

Bilateral

Bilateral

India

Vodafone Essar-Maharashtra & Goa

Bilateral

Bilateral

Bilateral

India

Vodafone Tamil-Nadu

Bilateral

Bilateral

Bilateral

India

Vodafone Delhi

Bilateral

Unilateral-Outbound

Bilateral

India

Loop Mobile

Bilateral

Bilateral

Unilateral-Inbound

India

BSNL

Bilateral

 

 

38

Indonesia

XL Axiata

Bilateral

 

39

Iraq

Asia cell communications

Bilateral

 

Zain

Bilateral

Bilateral

Korek

Bilateral

Bilateral

40

Isle of Main

Cable and Wireless

Bilateral

Bilateral

41

Israel

Cellcom Isreal

Bilateral

Bilateral

Partner communications limited

Unilateral-Inbound

Unilateral-Inbound

42

Italy

Wind Telecommunications

Bilateral

 

43

Ivory Coast

Orange 

Bilateral

Bilateral

44

Japan

KDDI 

Unilateral inbound

Unilateral inbound

45

Jersey

Jersey telecom Limited

Bilateral

Bilateral

SURE (Jersey) Limited

Bilateral

Bilateral

46

Jordan

Orange

Bilateral

Bilateral

47

Kazakhstan 

Kcell

Bilateral

Bilateral

Tele2

Unilateral Inbound

 

48

Kenya

Orange(Telkom) Kenya Ltd

Bilateral

Bilateral

Safaricom

Bilateral

Bilateral

Yu mobile (Essar)

Bilateral

Bilateral

49

Kosovo

Vala Kosovo

Bilateral

Bilateral

50

Kuwait

Viva

Bilateral

Bilateral

51

Kyrgyzstan

Alfa Telecom

Bilateral

 

52

Latvia

Tele 2

Bilateral

Bilateral

53

Lesotho

Vodacom

Bilateral

 

54

Liechtenstein

Orange

Bilateral

Bilateral

55

Lithuania

Tele 2

Bilateral

Bilateral

56

Luxembourg

VOX Mobile

Bilateral

bilateral

57

Madagascar

Orange

Bilateral

Bilateral

58

Malaysia

U Mobile

Bilateral

Bilateral

59

Mali

Orange

Bilateral

Bilateral

60

Mauritania

Mauritel

Unilateral-Inbound

 

Chinguitel Mauritania

Bilateral

 

61

Maurituius

Orange(Cellplus)

Bilateral

Bilateral

62

Moldavia

Orange moldava

Bilateral

Bilateral

63

Mongolia

Mobicom

Bilateral

Bilateral

64

Morocco

Meditel

Bilateral

Bilateral

WANA Corporate

Bilateral

Bilateral

65

Mozambique

Vodacom

Bilateral

 

Mcel

Bilateral

 

66

Namibia

TN Mobile

Bilateral

 

67

Netherlands

KPN

Bilateral

Bilateral

Telfort BV

Unilateral inbound

Unilateral inbound

Vodafone

Bilateral

 

68

Niger

Orange

Bilateral

Bilateral

69

Nigeria

Etisalat 

Bilateral

Bilateral

Glo Nigeria

Bilateral

 

MTN Nigeria

Unilateral-inbound

 

70

Norway

Network 

Bilateral

Bilateral

71

Oman

Nawras 

Bilateral

Bilateral

72

Pakistan

Telenor

Bilateral

Bilateral

73

Palestine

Wataniya

Bilateral

 

74

Paraguay

Telecel Tigo

Bilateral

Bilateral

75

Philippines

Globe

Bilateral

Bilateral

SMART

Bilateral

 

76

Poland

PTK Centertel 

Bilateral

Bilateral

77

Portugal

NOS 

Bilateral

Bilateral

78

Puerto Rico 

Claro

Bilateral

Bilateral

79

Qatar

Qtel

Bilateral

Bilateral

80

Reunion

Orange

Bilateral

Bilateral

81

Romania

Orange

Bilateral

Bilateral

82

Russia

BaykalWestCom CJSC 

Bilateral

Bilateral

Russia

MTS

Bilateral

Bilateral

Russia

Tele 2

Bilateral

Unilateral -Inbound

Russia

UTEL

Bilateral

 

Russia

Vimpelcom (Beeline)

Bilateral

Bilateral

83

Rwanda

MTN

Bilateral

 

Rwanda

Rwandatel

Bilateral

Bilateral

Rwanda

Tigo

Bilateral

Bilateral

84

San Marino

San Marino Telecom

Bilateral

 

85

Saudi Arabia

Zain

Bilateral

Bilateral

Saudi Arabia

Etihad Etisalat (Mobily) 

Bilateral

 

86

Sao Tome and Principe

CST Sao Tome

 

 

87

Senegal

SENTEL(Tigo)

Bilateral

Bilateral

Senegal

Orange

Bilateral

Bilateral

Bilateral

88

Seychelles

Cable & Wireless (Seychelles) Ltd

Bilateral

 

89

Sierra Leone

Africell Lintel

Bilateral

 

90

Slovak republic

orange

Bilateral

Bilateral

91

South Africa

Cell C (pty) Ltd

Bilateral

Bilateral

South Africa

MTN

Bilateral

Bilateral

South Africa

Vodacom SA

Bilateral

Bilateral

92

South Sudan

Vivacell

Bilateral

 

South Sudan

MTN

Bilateral

 

South Sudan

Zain

Bilateral

 

93

Spain

Orange

Bilateral

Bilateral

Spain

Telefonica

Bilateral

Bilateral

94

Sri-Lanka

Hutchison

Bilateral

Bilateral

95

Sudan

Network of the world(Vivacell)

Bilateral

 

Sudan

MTN

Bilateral

Bilateral

 

96

Somalia

Somtel

 

 

97

Swaziland

MTN

Bilateral

 

98

Switzerland

Orange Switzerland

Bilateral

Bilateral

99

Sweden

Tele 2

Bilateral

Bilateral

100

Tanzania                                

Tigo(MIC)

Bilateral

Bilateral

Tanzania

Vodacom TZ

Bilateral

Bilateral

Tanzania

Zantel

Bilateral

Bilateral

101

Thailand

True move

Bilateral

Bilateral

102

Tonga

Digicell

Bilateral

 

103

Tunisia

Orange

Bilateral

Bilateral

Tunisia

Tunisiana

Bilateral

 

 

104

Turkey

AVEA

Bilateral

 

Turkey

Turkcell

Bilateral

Bilateral

Bilateral

105

Turkmenisten

MTS

Bilateral

 

106

UAE

Du telecom

Bilateral

Bilateral

UAE

Etisalat 

Bilateral

Bilateral

Bilateral

107

UK

Orange UK

Bilateral

Bilateral

UK

T-Mobile

Bilateral

Bilateral

108

UK Isle of Man

Manx Telecom

Bilateral

Bilateral

UK Isle of Man

SURE (Isle of Man) Limited

Bilateral

Bilateral

109

Ukraine

Astelit

Bilateral

 

Ukraine

Ukrtelecom (UTEL)

Bilateral

 

 

110

USA

AT&T

Bilateral

Bilateral

USA

T-Mobile

Bilateral

Bilateral

111

Uzbekstan

UNITEL

Bilateral

Bilateral

112

Vanuatu

Digicell Vanuatu

Bilateral

Bilateral

Vanuatu

Telecom Vanuatu

Bilateral

Bilateral

113

Vietnam

Vietnam Mobile Services

Bilateral

Bilateral

114

Zambia

Zamtel

Bilateral

Bilateral

 

The service is activated upon a written request by the customer, presented to the corporate business centre or to an account relationship manager. A contract is signed and a, refundable security deposits is paid. It's important to note that the roaming service cannot work without international dialing therefore both services: international dialing and roaming have to be activated for a subscriber to have access to roaming.
When you arrive in foreign country, switch on your mobile phone. The mobile phone will automatically pick radio signals of roaming partner network and initiate registration in visited network. In case the automatic authentication fails, a subscriber can use the manual authentication through his phone settings, network and selects manual configuration The visited network will 'authenticate' the customers mobile phone with orange Uganda (e.g. check if it's a valid customer, whether the customer is allowed to roam, services which customer can access, etc). Once authentication is done successfully, the customer can make and receive calls. The name of the visited network will be displayed on the screen of customers' mobile phone.
A subscriber can make calls to any destination in the roaming country and also to any destination outside the country in which they are roaming. One will simply dial the relevant area code and number of the country in which they are roaming. For international calls, a subscriber will have to add a '+' (short code for 000), the country code of the country you are dialing and the telephone number of the person you are calling. For example to call customer 79000110085 while in France, roamer X will have to dial +25679000110085 To make a call from the home network to someone who is roaming, a subscriber only has to dial the persons complete orange number as they do when they are on the home network. If somebody within the country in which you are roaming needs to contact you, they will have to dial your Orange number, including the international access code (+) and the international dialing code for Uganda (256) followed by your number. For example: +256 79000110085
All calls are charged differently depending on roaming country visited. Please visit our website to check the charge before you travel. For received calls by the roamer while in a foreign country, the caller shall be charged the local rate that applies to the originating home network
Yes, SMS service is available to all customer that roam in countries with orange roaming presence. SMS roaming is an effective and cheap way for you to communicate while you roam. It's important to note that the SMS centre number has to be the correct one i.e. 79000000012
A subscriber will just have to switch on his phone, this will automatically search for orange network and get connected. In case one has trouble, they can check the phone settings, and perform a manual selection of the home network.
In case you have trouble while roaming it's important to contact the customer help line on + 256 79000 000100 or send an email to care@africell.ug
By default all prepaid subscriber accounts are activated with international and roaming services, so they can roam to destinations that support prepaid service. However in order for one to access the service, all they need to do is load a substantial amount of credit before they travel
When you arrive in foreign country, switch on your mobile phone. The mobile phone will automatically pick radio signals of the roaming partner network and initiate registration in visited network. In case the automatic authentication fails, a subscriber can use the manual authentication through his phone settings, network, and selects manual configuration the visited network will 'authenticate' the customers mobile phone with Africell Uganda (e.g. check if it's a valid customer, whether customer is allowed to roam, services which the customer can access etc). Once authentication is done successfully, the customer can make and receive calls. The name of visited network will be displayed on the screen of customer's mobile phone.
A subscriber can make calls to any destination in the roaming country and also to any destination outside the country in which they are roaming. One simply dials the relevant area code and number of the country in which they are roaming. For international calls, a subscriber will have to add a '+' (short code for 000), the country code of the country you are dialing and the telephone number of the person you are calling. For example to call customer 79000000085 while in France, roamer X will have to dial +25679000110085 To make a call from the home network to someone who is roaming, a subscriber only has to dial the persons complete Africell number as they do when they are home. If somebody within the country in which you are roaming needs to contact you, they will have to dial your Africell number, including the international access code '+' and the international dialing code for Uganda (256) followed by your number. For example: +256 79000110085
One can load airtime before they travel, but in case this runs out during travelling all they need to do is *130*access number#
You can ask your contact person back home to either send you scratch card vouchers through sms or load the credit directly to the prepaid account.
All calls are charged differently depending on roaming country visited. Please visit our website to check the charge before you travel.
A subscriber will just have to switch on his phone, this will automatically search for orange network and get connected. In case one has trouble, they can check the phone settings, and perform a manual selection of the home network.
In case you have trouble while roaming it's important to contact the customer help line on + 256 79000 000100 or send an email to care@africell.ug
Roaming In ONA Zone : Rwanda, Kenya and South Sudan Tariff Rate
Calls to Visited Network 380
Calls to other networks in Visited Country 380
Calls back home to Home network 380
Calls back home to other networks 380
calls to East Africa -Tanzania,Burundi 7,254
Calls to Rest of the world 16,900
Calls to Satelite 45,000
Receiving Calls from within the Zone 0
Receiving calls from rest of the world 1,000
SMS Tariff Rate
SMS within the Zone 220
SMS to Rest of the world 500
Roaming In : Burundi and Tanzania Tariff Rate
Calls to Visited Network 2,500
Calls to other networks in Visited Country 2,500
Calls back home to Home network 3,000
Calls back home to other networks 7,500
calls to East Africa -Tanzania,Burundi 7,500
Calls to Rest of the world
Calls to Satelite 45,000
Receiving calls from rest of the world 468
SMS Tarrif Rate
SMS to Rest of the world 2,000
Roaming In Special Zone Tariff Rate
Calls to Visited Network 7,150
Calls to other networks in Visited Country 7,150
Calls back home to Home network 15,000
Calls back home to other networks 15,000
Calls to Rest of the world 15,000
Calls to Satellite 45,000
Receiving calls from rest of the world 1,300
SMS Tarrif Rate
SMS to Rest of the world 2,500
Roaming In ROW Zone : Rest of the World Tariff Rate
Calls to Visited Network 12,000
Calls to other networks in Visited Country 12,000
Calls back home to Home network 16,900
Calls back home to other networks 16,900
Calls to other Networks in Visited Country 16,900
Calls to Rest of the world 30,000
Calls to Satellite 45,000
Receiving Calls from with the Zone 1,300
SMS Tarrif Rate
SMS to Rest of the world 2,500
One Area Network Carrier UGX per KB

Kenya

Orange(Telkom) Kenya Ltd UGX 5
Safaricom UGX 5
Rest of the World UGX 90
One Area network
New Ugx/10KB

Kenya

Orange(Telkom) Kenya Ltd

UGX 50

Safaricom

UGX 50

Yu mobile (Essar)

UGX 585

Airtel Kenya

UGX 585

Rwanda

Tigo

UGX 585

MTN

UGX 585

Airtel

UGX 585

Southern Sudan

MTN south Sudan

UGX 585

Zain

UGX 585


East Africa
New Ugx/10KB

Burundi

UCOM

UGX 585

Econet

UGX 585

Tanzania

Tigo(MIC)

UGX 585

Zantel

UGX 585

Vodacom TZ

UGX 585

Special countries
New Ugx/KB

France

Orange France

UGX 680

Slovak republic

orange

UGX 680

South Africa

MTN

UGX 680

Luxembourg

VOX Mobile

UGX 680

Romania

Orange

UGX 680

South Africa

Cell C (pty) Ltd

UGX 680

Spain

Orange

UGX 680

Moldavia

Orange moldava

UGX 680

UK Isle of Man

Sure Limited

UGX 680

India

Bharti Airtel-Andhra Pradesh

UGX 680

India

IDEA - Assam

UGX 680

India

Vodafone Essar Kerala

UGX 680

India

Loop Mobile

UGX 680

India

Aircel-Andhra Pradesh

UGX 680

Maurituius

Orange(Cellplus)

UGX 680

Botswana

Orange

UGX 680

UK Isle of Man

Manx Telecom

UGX 680

India

Reliance

UGX 680

India

Tata Docomo Mumbai

UGX 680

Dominican Republic

Orange Dominicana

UGX 680

Poland

PTK Centertel

UGX 680

South Africa

Vodacom SA

UGX 680

Belgium

Mobistar

UGX 680

France

Free Mobile

UGX 680

Liechtenstein

Orange

UGX 680

Botswana

Be mobile

UGX 680

UK

Everything Everywhere

UGX 680

Maurituius

Mahanagar Telephone

UGX 680

Rest of the world
New Ugx/10KB

Afghanistan

Afghan Telecom Corporation

UGX 900

Afghanistan

Afghan Wireless Com. Co.(AWCC)

UGX 900

Gambia

Africell

UGX 900

Sierra Leone

Africell Lintel

UGX 900

India

Aircel-Andhra Pradesh

UGX 900

Bangladesh

Airtel

UGX 900

Rwanda

Airtel

UGX 900

Kyrgyzstan

Alfa Telecom

UGX 900

Armenia

Armentel

UGX 900

Iraq

Asia Cell Communications

UGX 900

Ukraine

Astelit

UGX 900

USA

AT&T

UGX 900

USA

AT&T -Maritaine Services

UGX 900

Turkey

AVEA

UGX 900

Russia

BaykalWestCom CJSC

UGX 900

Botswana

Be mobile

UGX 900

Sri Lanka

Bharti

UGX 900

India

Bharti Airtel-Andhra Pradesh

UGX 900

Burunei

B-Mobile

UGX 900

Seychelles

Cable & Wireless (Seychelles) Ltd

UGX 900

Isreal

Cellcom Isreal

UGX 900

Namibia

Cellone(Leo)

UGX 900

China

China Mobile

UGX 900

Mauritania

Chinguitel Mauritania

UGX 900

Puerto Rico

Claro

UGX 900

Hongkong

CSL

UGX 900

Cape Verde

CV Movel

UGX 900

Fiji

Digicell

UGX 900

Tonga

Digicell

UGX 900

Vanuatu

Digicell Vanuatu

UGX 900

Thailand

DTAC

UGX 900

UAE

Du telecom

UGX 900

Burundi

Econet

UGX 900

Ethopia

Ethopia Telecommunication

UGX 900

Saudi Arabia

Etihad Etisalat (Mobily)

UGX 900

Afghanistan

Etisalat

UGX 900

Benin

Etisalat

UGX 900

Egypt

Etisalat

UGX 900

Nigeria

Etisalat

UGX 900

Sri Lanka

Etisalat

UGX 900

UAE

Etisalat

UGX 900

Canada

Fido Solutions Inc

UGX 900

France

Free Mobile

UGX 900

Gibraltar

Gibtelecom

UGX 900

Benin

Glo mobile

UGX 900

Nigeria

Glo Nigeria

UGX 900

Philippines

Globe

UGX 900

Hongkong

Hutchison Telecom

UGX 900

Sri Lanka

Hutchison Telecom

UGX 900

India

IDEA - Assam

UGX 900

USA

Ismart-Truphone

UGX 900

Jersey

Jersey telecom Limited

UGX 900

Kazakhstan

Kcell

UGX 900

Japan

KDDI

UGX 900

Iraq

Korek

UGX 900

Netherlands

KPN

UGX 900

Armenia

K-telecom

UGX 900

USA

Limitless Mobile

UGX 900

India

Loop Mobile

UGX 900

Mauritania

Mauritel

UGX 900

Mozambique

Mcel

UGX 900

Morocco

Meditel

UGX 900

Lebanon

MIC1-Alfa

UGX 900

Lebanon

MIC2- Touch lebanon

UGX 900

Mongolia

Mobicom

UGX 900

Belgium

Mobistar

UGX 900

Egypt

Mobnil

UGX 900

Angola

Movel Communications

UGX 900

Afghanistan

MTN

UGX 900

Nigeria

MTN

UGX 900

Rwanda

MTN

UGX 900

Sudan

MTN

UGX 900

Swaziland

MTN

UGX 900

Russia

MTS

UGX 900

Turkmenisten

MTS

UGX 900

Ukraine

MTS

UGX 900

Oman

Nawras

UGX 900

Norway

Network

UGX 900

Portugal

NOS

UGX 900

Iceland

Nova

UGX 900

Qatar

Ooredoo

UGX 900

Bissau

Orange

UGX 900

Botswana

Orange

UGX 900

Cameroon

Orange

UGX 900

Caribe

Orange

UGX 900

Central Africa

Orange

UGX 900

Guinea Rep.

Orange

UGX 900

Jordan

Orange

UGX 900

Madagascar

Orange

UGX 900

Mali

Orange

UGX 900

Niger

Orange

UGX 900

Reunion

Orange

UGX 900

Senegal

Orange

UGX 900

Tunisia

Orange

UGX 900

Ivory Coast

Orange

UGX 900

Congo DRC

Orange DRC

UGX 900

Equatorial Guinea

Orange E.Guinea(Getesa)

UGX 900

France

Orange France

UGX 900

Switzerland

Orange Switzerland

UGX 900

Palestine

Palestine Cellular Communications Ltd

UGX 900

Isreal

Partner Communications Limited

UGX 900

Mexico

Pegaso Communications

UGX 900

Cyprus

PrimeTeL

UGX 900

Thailand

Real future Company

UGX 900

Thailand

Real future Company

UGX 900

India

Reliance

UGX 900

Iran

Rightel

UGX 900

Canada

Rogers wireless

UGX 900

San Marino

San Marino Telecom

UGX 900

Canada

Saskatel

UGX 900

Senegal

SENTEL(Tigo)

UGX 900

Iceland

Simmin

UGX 900

Philippines

SMART

UGX 900

Cambodia

Smart Axiata (KHML1)

UGX 900

Cambodia

Smart Axiata (KHMSM)

UGX 900

Somalia

Somtel

UGX 900

Guernsey

Sure Limited

UGX 900

Jersey

Sure Limited

UGX 900

India

Tata Docomo Mumbai

UGX 900

Denmark

TDC

UGX 900

Afghanistan

TDC-Roshan

UGX 900

Estonia

Tele 2

UGX 900

Kazakhstan

Tele 2

UGX 900

Lativa

Tele 2

UGX 900

Luthuania

Tele 2

UGX 900

Tele 2

UGX 900

Sweden

Tele 2

UGX 900

Paraguay

Telecel Tigo

UGX 900

Vanuatu

Telecom Vanuatu

UGX 900

Spain

Telefonica

UGX 900

Pakistan

Telenor

UGX 900

Netherlands

Telfort BV

UGX 900

Congo DRC

Tigo

UGX 900

Ghana

Tigo

UGX 900

Rwanda

Tigo

UGX 900

Germany

T-Mobile

UGX 900

USA

T-Mobile

UGX 900

Tunisia

Tunisiana

UGX 900

Turkey

Turkcell

UGX 900

Malaysia

U Mobile

UGX 900

Burundi

UCOM

UGX 900

Ukraine

Ukrtelecom (UTEL)

UGX 900

Uzbekstan

UNITEL

UGX 900

Cape Verde

UNITEL Communication

UGX 900

Gabon

USAN

UGX 900

Russia

UTEL

UGX 900

Kosovo

Vala Kosovo

UGX 900

Canada

Videotron

UGX 900

Vietnam

Vietnam Mobile Services

UGX 900

Russia

Vimpelcom (Beeline)

UGX 900

Bahrain

VIVA

UGX 900

Kuwait

Viva

UGX 900

Lesotho

Vodacom

UGX 900

Mozambique

Vodacom

UGX 900

Congo DRC

Vodacom DRC

UGX 900

Australia

Vodafone

UGX 900

Fiji

Vodafone

UGX 900

Netherlands

Vodafone

UGX 900

India

Vodafone Essar Kerala

UGX 900

Morocco

WANA Corporate

UGX 900

Palestine

Wataniya

UGX 900

Italy

Wind Telecommunications

UGX 900

Indonesia

XL Axiata

UGX 900

Ghana

Zain

UGX 900

Saudi Arabia

Zain

UGX 900

Iraq

Zain

UGX 900